Job Opportunity - Head of Operations

A rare opportunity has arisen for a Head of Operations to join our growing team for 2022 - based in our Inverness Office

About the role

The primary purpose of the Head of Operations role is to manage the day-to-day operations of the business to ensure that the company operates to its full potential and grows aligned with Company strategy. The role reports directly to the Managing Director.

​​Key Objectives

It is anticipated that the primary objectives of the role will include:

  • To manage and control all operational aspects of the business to reduce the risk to the business, it’s pipeline, clients, and staff and to ensure a quality service.

  • Create and get agreement to strategy relating to operational role and contribute to overall business strategy

  • Main responsibility areas will include HR, operational efficiency aligning to culture, risk management, developing better ways of working, ensuring tender completion, H&S management, resource management, overarching project management, management of marketing and BD efforts.

Who are we looking for?

We recognise that the power of good advice and expertise can make all the difference to a project and the role of Head of Operations is key to enable our team to deliver the quality of service we are known for. Our culture is about giving our clients a robust, valuable and expert service that meets their needs.

You will want to make a difference to the team and the business and be able to see the risks and path ahead. You will be highly organised and be able to organise others to achieve their goals. You will be a natural at systems and the approach to good management of information. You will have a can do attitude and find ways to achieve goals. Even if you don’t have a deep level of experience in each part of the role, you will have enough of an understanding to ensure that the risks are controlled and that the company operates profitably and within the parameters of its strategy for growth.

We are looking for a natural leader, an efficient multitasker with a keen eye for the details, but we’re also looking for somebody who will fit in with our high performing and outgoing (in every sense) team! From climbing, horse riding, cross country skiing, hill running and mountain bike endurance racing our team really do work hard and play harder. Nevis is about its people, and its important the individual in the role of Head of Operations is fully committed to driving the business forward, as well as fully supporting our fantastic team.

We are ideally seeking a candidate with a background in the environmental sector or within a consultancy setting. Somebody who thrives in a fast-paced environment with conflicting and ever-changing priorities.


  • Educated to degree level (Business or Environment) and/or considerable experience in office and operational management

  • Experience in an operational role & maximising efficiencies

  • Experience of budgets and finance

  • Experience of the delivery and management of projects

  • Experience of HR systems

  • Experience of a client facing role

  • Business Development and Marketing experience including management of social media

  • Fully ICT literate

  • Full driving licence & access to own car

  • Previous consultancy experience

Personal attributes

  • Strategic thinker

  • A natural organiser and facilitator

  • Attention to detail and assessment of risks

  • Confident people skills – winning people round and people management

  • Thinking on your feet

  • Willing to think round a problem

  • Persistence and resilience

  • Willing to work and check understanding until job is complete

  • Practical hands on enabler and facilitator for others to complete mission critical tasks

  • Willing to communicate tasks to others & ensure tasks are completed

  • Understanding of environmental issues


  • Technical experience in environmental & ecology management